Secure Mail Hompage


Welcome to Novartis’ e-mail encryption service


The Secure Mail service delivers a highly integrated and easy to use solution for secured e-mail communication. It provides secure communication up to the confidentiality level 'Strictly Confidential'.

Communication to external partners is supported with several options - even with full mail client integration (refer to 'Getting Started').

Hot Topics:

After 5 years of Novartis Secure Mail the certificates of the first users are starting to expire. As a consequence the affected users will receive a new Secure Mail certificate via email. The new certificate will be valid for 5 more years.

  • Security improvements lead to emails with the sensitivity level Confidential being encrypted automatically when sent to an external recipient. If you do not want to send it encrypted please change the sensitivity to Normal, Personal or Private.