Welcome to Novartis’ e-mail encryption service

The Secure Mail service delivers a highly integrated and easy to use solution for secured e-mail communication. It provides secure communication up to the confidentiality level 'Strictly Confidential'.

Communication to external partners is supported with several options - even with full mail client integration (refer to 'Getting Started').

SecureMail Portal has been decommissioned. Please use C2P (Azure Information Protection).
Thank you for visiting the SecureMail portal. Please be aware that this service has been discontinued.
For Novartis users: Classify to Protect (C2P) is now the Novartis approved and supported tool for email encryption/protection. Please visit C2P to learn more.
For externals: Please get in touch with your local contact from Novartis to learn more about the change.

• Security improvements lead to emails with the sensitivity level Confidential being encrypted automatically when sent to an external recipient. If you do not want to send it encrypted please change the sensitivity to Normal, Personal or Private.